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Crowd Guilds: Worker-led Reputation and Feedback on Crowdsourcing Platforms

机译:人群公会:工人主导的众包声誉和反馈   平台

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摘要

Crowd workers are distributed and decentralized. While decentralization isdesigned to utilize independent judgment to promote high-quality results, itparadoxically undercuts behaviors and institutions that are critical tohigh-quality work. Reputation is one central example: crowdsourcing systemsdepend on reputation scores from decentralized workers and requesters, butthese scores are notoriously inflated and uninformative. In this paper, we drawinspiration from historical worker guilds (e.g., in the silk trade) to designand implement crowd guilds: centralized groups of crowd workers whocollectively certify each other's quality through double-blind peer assessment.A two-week field experiment compared crowd guilds to a traditionaldecentralized crowd work model. Crowd guilds produced reputation signals morestrongly correlated with ground-truth worker quality than signals available oncurrent crowd working platforms, and more accurate than in the traditionalmodel.
机译:人群工人分散并且分散。尽管权力下放旨在利用独立的判断力来促进高质量的结果,但它却自相矛盾地削弱了对高质量工作至关重要的行为和制度。声誉是一个重要的例子:众包系统依赖于分散的工作人员和请求者的声誉分数,但是这些分数却臭名昭著且毫无根据。在本文中,我们从历史工人行会(例如在丝绸贸易)中汲取灵感来设计和实施人群行会:集中的人群工行者通过双盲同行评估共同证明彼此的素质。为期两周的实地实验比较了人群行会到传统的分散式人群工作模式。与当前人群工作平台上可用的信号相比,人群行会产生的声誉信号与真实工人的素质更紧密相关,并且比传统模型更准确。

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